FAQ's

WHY WOULD I WANT A KYDEX/HOLSTEX HOLSTER INSTEAD OF A LEATHER HOLSTER?
A thermoplastic holster is resistant to everything that ruins a leather holster. Don’t be afraid to ruin a KYDEX/HOLSTEX holster by scratching it, running it over, falling in the mud, or jumping in water. Leather is great but it isn’t practical.... or tactical. Your Colorado Holster product won’t stain and can easily be cleaned in your sink with household cleaners. Some people question if KYDEX/HOLSTEX wears the finish of a firearm quicker than leather. The answer is no! Actually, leather will wear the finish on a firearm quicker because it retains dirt and moisture and cannot routinely be cleaned like KYDEX or HOLSTEX can.

CAN I CHANGE THE HARDWARE AROUND ON THE HOLSTER TO WEAR IT OUTSIDE-THE-WAIST OR INSIDE-THE-WAIST? 
Yes! All holsters (unless special ordered items that aren't on our website) can simply be changed from OWB to IWB by simply using a phillips screwdriver to remove the regular belt loops and then screwing on a set of IWB clips (metal or leather). It's that easy! 

CAN YOU MAKE A HOLSTER FOR A GUN THAT YOU DON'T LIST ON YOUR WEBSITE?
We do continually update our product list. Unfortunately we can't have every firearm and/or tactical light at all times. I wish! We aren't an FFL transfer shop so we are unable to accept firearms being shipped to/from our location. If you live close to our Fort Collins, Colorado location we will always welcome you to come visit with us and let us use your firearm for only a couple of hours to get your product made. We have been known to meet up with and make special request products with customers from all over Colorado, Wyoming, Nebraska, Utah, and even Montana!

WHAT IS THE WARRANTY OF YOUR PRODUCT?
HOLSTERS/MAGAZINE CARRIERS - Put our product to use in your field of work or play. If your field consists of a humid mud terrain or an office behind the desk we want you to be assured our product will not let you down. All of our holster and magazine carrier systems are backed by a one year warranty. If you ever have any product or warranty questions please email us.

BELT LOOPS/HARDWARE - If you ever managed to strip, break, round off, melt, or in some other way render unusable any of our screws, barrel nuts, or washers, please them back to us and we will replace them free of charge (including shipping).

WILL YOUR PRODUCT DAMAGE MY WEAPON?
Moisture, dust, dirt, and debris inside any holster can act as sandpaper and be detrimental to the finish of your weapon. While we strive to build a superior product that will retain and protect your weapon systems and accessories, we do recommend routine cleaning of our holster systems with warm water and soap. With use from any holster made from any material, your weapon system will show wear over time with repeated holstering and use. Your weapons are tools and should be treated like tools.

HOW DO I CARE FOR MY HOLSTER?
It's simple! KYDEX and HOLSTEX brand materials are very durable and dont retain moisture or oils. They can be cleaned with a simple scrub of some water and household soaps. We recommend at least rinsing the holster under water once a month with regular use. This keeps the build-up of dust and other harsh particles in the holster to a minimum which keeps your firearm finish looking like new. 

With that in mind, NEVER LEAVE YOUR HOLSTER SITTING IN YOUR VEHICLE IN DIRECT SUNLIGHT. Interior dash surfaces of vehicles can easily reach a temperature of 160 degrees which is enough to melt thermoplastic materials. We are unable to warranty a holster for this neglect. 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Quality supersedes quantity in our operation. Weighing supply and demand, our production can vary depending on order load and special requests. We are currently asking for up to two weeks of your patience from the time your order is placed until your finished system is shipped to you. We want to take our time in making your holster system and perfect it before you put it to use. We promise your satisfaction!

Orders are shipping via US Post Office by either First Class mail or Priority Mail. Both of those options average taking 2-3 days to be delivered to your door from the time we drop it at the Post Office. A tracking number will automatically be emailed to you at the time your shipping label is created. The Post Office sometimes has a delay of updating tracking information after they receive the package. Please be patient for this time period of sometimes up to 24 hours before you can track your item. 


HOW LONG WILL ORDERS WITH SPECIAL REQUESTS TAKE TO RECEIVE?
Special requested orders can vary depending on material availability. Please email us with your requests so we can communicate with you to put a plan together.


IF I HAVE QUESTIONS OR CHANGES TO MY ORDER WHO DO I CONTACT?
Ideas and needs change. It happens! Please email us at steve@coloradoholster.com with any questions or changes to your order. Because of the amount of time spent building your holster system we might not be able to change or cancel your order if your product has already been constructed. With our many options available we ask that you consult with us before placing your orders so we can make sure you get the correct product for your needs.


WHAT LEVEL OF RETENTION ARE YOUR HOLSTERS?
All of our holsters are a level 1 retention system due to it’s specific mold to your weapon or accessory item. Level 1 retention provides the quickest draw as there are no external straps or fasteners to move out of the way to unholster your firearm. This is important in a time of stress when your fine motor skills have diminished. The last thing you need in a combat situation is an extra barrier keeping your weapon system from easily unholstering to protect yourself. Speed is the difference!


CAN I ORDER COLORS OTHER THAN BLACK?
Absolutely! See your price page to see examples of the available colors. All holsters and magazine carriers come in a standard black color but can be ordered in an optional color for an additional fee.


I HAVE A FLASHLIGHT, MAGAZINE, KNIFE, OR OTHER ACCESSORY THAT IS NOT LISTD ON YOUR WEBSITE. CAN YOU MAKE A HOLSTER/SHEATH/CARRIER FOR IT? 
In most cases, yes! Please email us with pictures and info on the item you are inquiring about. If we don't have the item you are iniquiring about, we might ask that you mail the item to us so we can make your product specific to your item. 


HAVE OTHER QUESTIONS?
Please email any questions, comments, or concerns to: steve@coloradoholster.com. Feel free send us your positive or negative feedback. It's what makes us better!